Terms and Conditions

1. Acceptance of Terms

By opting in to receive SMS/text messages from 21 Reels ("Company," "we," "us," or "our"), you agree to these Terms and Conditions. Please read them carefully before providing your consent to receive text messages.

2. Description of Service

Our SMS messaging service provides:

• Project updates and booking confirmations
• Service updates and notifications
• Promotional offers and announcements (if opted in)
• Customer service communications
• Account-related alerts

3. Opt-In Consent

By providing your mobile phone number and agreeing to receive text messages, you expressly consent to receive recurring automated SMS/MMS messages from 21 Reels at the phone number you provided. Your consent is not a condition of any purchase.

4. Message and Data Rates

Message and data rates may apply. Your carrier's standard messaging rates will apply to all text messages sent and received. Please contact your wireless carrier for details about your messaging plan.

5. How to Opt Out

You can opt out of receiving text messages at any time by using any of the following methods:

• Text STOP: Reply STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any message you receive from us
• Contact Us: Call (937) 631-9035 or message us on Instagram @21.reels_

After opting out, you will receive a one-time confirmation message. You will no longer receive text messages from us unless you opt in again.

6. Help and Customer Support

For help or more information about our SMS program:

• Text HELP: Reply HELP to any message for assistance
• Phone: (937) 631-9035
• Instagram: @21.reels_

7. Supported Carriers

Our SMS service is supported by major U.S. carriers including AT&T, Verizon Wireless, T-Mobile, Sprint, and other carriers. Carrier service may not be available in all areas.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal information, including your mobile phone number.

9. Disclaimer of Warranties

We do not guarantee that messages will be delivered. Delivery is subject to effective transmission from your network operator. Messages may be delayed or undelivered for various reasons.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting. Your continued participation in our SMS program constitutes acceptance of any changes.

11. Contact Information

Last Updated: December 9, 2025